Your Lace Place Business Policies
Why Subscribe?
When you join our e-mail list we will provide you with product updates, sales information, and new arrivals. We generally have something happening every couple of weeks.
Security Statement
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current industry standard technologies and processes for protection of our customer’s data. When you make a purchase or create an account on our web site, your transactional information is transmitted in a safe, encrypted format.
Privacy Policy
Your safety while shopping online at YourLacePlace.com is of the utmost importance to us. We utilize Internet security methods trusted throughout the industry to encrypt your transaction and to guarantee the safety of your information.
It is our assurance to you that your orders, as well as your personal and billing information, will be kept confidential. Any information gathered about you by Your Lace Place will be used exclusively to complete your order, and determine ways to provide you with the best possible shopping experience.
Returns
We offer a 20 day refund or exchange on any item that is not "cut-to-order" or custom in any other way. Shipping charges are not refundable, unless it is an error on our part. There will be a 20% inspection, repackaging and restocking fee for all tablecloths, placemats, napkins; or merchandise not returned with original or damaged packaging. These items will not incur the 20% charge if they are returned for exchange of a different size or pattern as long as it is in original condition.
Return to:
Starflex Products
4018 12th st. N.W.
Canton, Ohio 44708